Installation Questions
How long does installation take?
Depending on the style and length, installation takes between 4-8 hours. Premium Microlocs and Permanent Sisterlocks typically take 6-8 hours, while Synthetic Sisterlocks and Artificial Dreadlocks take 4-6 hours. I will confirm the exact time when you book your appointment.
Do I need to wash my hair before appointment?
Yes — clean, product-free hair is required for best results. Please wash your hair 1-2 days before your appointment with a clarifying shampoo. Do not apply any oils, conditioners, or styling products after washing, as these can affect the installation process.
Can I bring my own hair?
Yes, you can bring your own hair, but I recommend my premium imported hair for best results. My hair is specifically selected for loc installation — it has the right texture, weight, and durability for long-lasting locs. If you bring your own hair, please confirm with me beforehand that it's suitable.
Is a deposit required?
No deposit is required — just confirm your booking and show up. If you need to cancel or reschedule, please let me know at least 24 hours in advance so I can offer the slot to another client.
Do you do house calls?
Yes — house calls are available upon request. Transport fee may apply depending on your location. Please contact me via WhatsApp to discuss availability and pricing for house call services.
What hair types can get Sisterlocks?
Sisterlocks work on almost all hair types — from straight to tightly coiled. The technique adapts to your natural texture. During your consultation, I will assess your hair type and recommend the best approach for your specific texture and density.
Longevity & Maintenance
How long do sisterlocks last?
With proper care, sisterlocks last 9-12 months. Regular retightening every 4-6 weeks is recommended to maintain neatness and healthy growth. Without regular maintenance, your locs may become matted or develop weak spots.
How often should I get maintenance?
I recommend maintenance every 4-6 weeks. This includes retightening, washing, and styling. Consistent maintenance prevents matting, promotes healthy growth, and keeps your locs looking fresh. Some clients with slower growth can stretch to 8 weeks, but I don't recommend going longer.
Can I wash my locs at home?
Yes, you can wash your locs at home between maintenance visits. Use a residue-free shampoo and focus on your scalp. Gently squeeze rather than rubbing. Avoid conditioners that can leave buildup. Air dry completely — do not go to bed with wet locs. I provide a detailed aftercare guide after installation.
What products should I use on my locs?
Use lightweight, water-based products specifically designed for locs. Avoid heavy oils, waxes, butters, and gels that cause buildup. I recommend a simple routine: residue-free shampoo, light oil for your scalp, and a rosewater or aloe vera spray for moisture. I can recommend specific products during your appointment.
Can I swim with my locs?
Yes, you can swim with locs. Before swimming, wet your locs with fresh water and apply a light oil to seal them. After swimming, rinse thoroughly with fresh water as soon as possible, then wash with residue-free shampoo. Chlorine and salt water can dry out your locs, so proper rinsing is essential.
How do I sleep with my locs?
Always sleep with a satin or silk bonnet, scarf, or pillowcase. This prevents friction, frizz, and breakage. For longer locs, you can also loosely bundle them or put them in a satin-lined loc sock. Never sleep on wet locs — this can cause mildew and matting.
Pricing & Booking
How much do sisterlocks cost?
Pricing varies based on the style and length you choose. Premium Microlocs start from KES 20,000, Permanent Sisterlocks from KES 15,000, Synthetic Sisterlocks from KES 10,000, and Artificial Dreadlocks from KES 5,000. Microtwists and Microbraiding start from KES 20,000 (with human hair). Instant Dreadlocks start from KES 6,000 (natural) or KES 10,000 (with human hair). Maintenance starts from KES 2,500. Contact me via WhatsApp for an exact quote based on your hair type and desired style.
How do I book an appointment?
Booking is easy — simply send a message on WhatsApp with your style interest, hair type, and preferred date. I will respond with a personalized recommendation, price confirmation, and available slots. Most clients book 3-5 days in advance.
Do you offer consultations?
Yes, free consultations are available via WhatsApp. You can send photos of your current hair, and I will provide personalized advice on which style fits your hair type and lifestyle. In-person consultations can also be arranged before booking your installation.
What is your cancellation policy?
I appreciate at least 24 hours' notice for cancellations or rescheduling. This allows me to offer the slot to another client. I understand that life happens — just keep me informed. No deposit is required, just mutual respect for each other's time.
Aftercare & Loc Health
Will locs damage my natural hair?
When installed and maintained correctly, locs actually protect your natural hair by reducing daily manipulation. My technique uses scalp-safe tension control that protects your natural hair from damage. With proper care, your locs will be healthier than ever. However, improper installation or neglect can cause damage — which is why choosing an experienced specialist matters.
Can I color my locs?
Yes, I offer professional loc coloring services using damage-free formulas. It's best to wait at least 3 months after installation before coloring to allow your locs to settle. I recommend having color done professionally rather than at home to avoid damage and uneven results.
What should I do if my locs are itchy?
Itchy locs are often caused by product buildup, dry scalp, or infrequent washing. Try washing with a residue-free shampoo more frequently. You can also use a diluted apple cider vinegar rinse to remove buildup. If itching persists, schedule a scalp treatment appointment — I offer specialized scalp treatments for dryness and buildup.
Can I remove my locs if I change my mind?
Yes, locs can be removed by a professional. The process involves carefully taking down each loc, which can take several hours depending on the size and length of your locs. Some hair length may be lost during removal. I recommend thinking carefully before committing to locs, but know that removal is possible if needed.
General Questions
Where are you located?
I am located at Highway Mall, Opposite Nyayo Stadium — Nairobi. The studio is easily accessible by public transport and has parking available. Detailed directions can be shared via WhatsApp when you book.
What are your working hours?
I am open Monday through Saturday, 9am to 6pm. Sunday is closed. Late appointments may be available upon request — please inquire via WhatsApp.
Do you have parking?
Yes, Highway Mall has ample parking available. Parking fees may apply depending on the mall's policy.
Can I bring someone with me to my appointment?
Due to limited space in the studio and to maintain focus during installations, I kindly ask that you come alone to your appointment. For maintenance appointments, one companion may be allowed — please check in advance.
How far in advance should I book?
Most clients book 3-5 days in advance. For weekend appointments, booking 1-2 weeks ahead is recommended as slots fill quickly. I only take 3-4 new installation clients per week to maintain quality.